
If yours is like most nonprofits, virtually all mission-related tasks are handled by your in-house team.
In effect, your organization is an internal agency, a service group much like an ad agency or a law firm. Except instead of billable hours, you deal in productive hours (see Chapter 13 in my free book).
Your team does its best to ensure those valuable hours are used wisely for, say, a specific donor campaign or a live fundraising event.